Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at eastbranchturquoise@gmail.com. Please note that returns will need to be sent to the following address: 10855 S Kabelman Rd Eckerman MI, 49728

You are responsible for the shipping cost on the return. All returns that meet the criteria are eligible for store credit. Store credit does not expire and can be used towards any purchase on the website.

You can always contact us for any return question at eastbranchturquoise@gmail.com. 

Refunds
Sorry we do not issue refunds, only in store credit.

Thank you!